Improve rapport-building skills.
Client Testimonials
Jeannie’s clients would agree that she’s a gifted motivator…
Jeannie appreciates your business and thanks you for taking a couple of minutes to tell us how we did. Our mission is to provide quality, timely and professional services. – Your words mean a lot to us:
In addition, you may leave a testimonial to be posted here: Jeannie@phoneskills.com
“Jeannie is one of the most effective trainers I’ve had the pleasure of working with. Her ability to engage her audience is superior, and the results are immediate. She is an expert in helping an organization improve customer service!”
Mitch T.
Vice President, Iowa Online Center
Ashford University
“…Hospice is a sacred time for patients and their families and the skills and tools that you present in your program will help us to do even a better job listening and caring for our community. Thank you for bringing your special touch to our lives. This will make a difference in how we serve. ”
Bruce K.
Director of Operational Support
The Denver Hospice | Option Health Services
“I have attended a lot of corporate trainings in my day, but your customer service presentation was the most effective and informative. Your presentation goes way beyond customer service.”
Mary Ann B.
Denver Botanic Gardens
“Thank you for the great training for phone skills and customer service. I still am receiving comments from my employees about how much they learned and what they took away from it. Thanks for sharing some information that will truly make a difference for the team and our members!”
Marge T.
Member Services Supervisor
Mountain View Electric Association, Inc.
“This was the first real ‘lesson’ that I’ve received since graduating with my MBA. This experience not only tied together all the experiences that I’ve had in my professional and scholastic career, but it also taught me many new perspectives that I will utilize for many years to come! Thank You!”
Jenny R.
DASCO, Inc
“Jeannie, thank you so much for presenting such a great workshop to our entire practice. From the comments I hear, everyone found something “worth the price of admission”, and all seem committed to working on the skills they learned.”
Karen M.
The Youth Clinic
“I just wanted to thank you for the fantastic class you gave to our Customer Service group. You presented many valuable points for our individuals to learn from and utilize in their everyday positions here at Water Pik, Inc. I overheard some of the team members talking about how enjoyable the class was. “
Holly T.
Water Pik, Inc.
Global Trade Services Manager
“I would like to thank you for a great training session. I found your Telephone Imagery class to be very informational and fun. I really enjoyed your teaching technique, and I left your class feeling more confident and knowledgeable.”
Jordan M.
Strad Energy Services
“Your training was terrific! You have a great way of presenting the information and you kept me intrigued the whole time. I can’t tell you how many of your techniques I’ve used and how they have helped me.”
Chris A.
Customer Support
Girl Scouts of Colorado
“Your presentation made a clear and convincing case for the power of creating a positive company image via the telephone. Our members will never answer the phone again without remembering your advice on how facial expression, posture/body language, inflection, vocal tone, diction, and courtesy can make or break every customer interaction.”
Rosemarie S.
Associated Landscape Contractors of Colorado
“Ms. Davis delivers an exceptional program that sends the message of workplace professionalism at all levels. Her approach has proved to be a valuable factor in improving the quality of our business communications”
Sandra G. MA, Ed.
Education and Development Specialist
Regional Transportation District
“Thanks so much for your upbeat presentation! It was a great start to my day, and I know I will use as much as I can remember in my daily life. So much of what you said applies to interaction with people outside of work, too! Yours was the best, most informative, and mind-changing presentation I have seen through MSI. Thanks so much for helping us. I wish I could have heard you speak years ago – it would have saved me a lot of grief!”
Jennifer W.
MSI
“The comments from your seminar were outstanding and I know that many have already incorporated some of what they learned, I have too! You were such a delight to work with and you interacted so well with our team. As I said to you, I’m thankful to see people like you using the talents that God has blessed them with. Jeannie thanks for blessing our staff.”
Bill C.
Vice President
The Christian & Missionary Alliance
“I have gone to so many seminars on motivation, self-help, retaining the customer and so on, and left saying “ok”. I feel what was learned today I will keep forever. I cannot wait for Jeannie to come back for another session. Thank you again.”
Jeffrey B.
Sales Manager
DW Mail LLC
“I sincerely thank you for one of the most inspirational days I’ve had in my 21-year career working for the public through County government. Your charisma, enthusiasm for your subject matter, and fabulous sense of humor shines as you instruct. I smile just thinking of your presentation!”
Liz H.
Customer Service Division
El Paso County Development Services Department
“I took Jeannie Davis’ program called Telephone Imagery: How Does Your Customer See You at the National Association of Realtors convention in New Orleans. I found the information to be very relevant and Ms. Davis’ teaching style to be dynamic and easy to understand. I attended nine conference programs during the convention, and this was my favorite! I highly recommend this program and Ms. Davis to any individual or organization seeking to improve their telephone skills and customer service.”
Sarah J.
Broker/Owner
Johnson Home and Land