Implement 14 powerful keys to active listening.

About Jeannie Davis

Jeannie Davis is president of Now Hear This, a Colorado-based virtual communications training company established in 1995. A nationally recognized influential speaker, trainer, and award-winning author, she is a respected authority on telephone customer service and interpersonal communication skills.

Jeannie’s respected affiliation with Fortune 500 companies and national associations is testament that her webinars, workshops, seminars and keynote presentations are beneficial to organizations throughout the United States. An author of published articles about improving telephone communication, she is the award-winning author of Beyond “Hello” – A Practical Guide for Excellent Telephone Communication and Quality Customer Service and contributing author in Real World Customer Service Strategies That Work.

Jeannie delivers an exceptional program and is an enthusiastic motivator! She has a unique way of stimulating the thoughts and actions of people as they view themselves through the eyes of each customer. She brings to every program a rare combination of knowledge, energy and practicality. Program participants around the country recognize her genuine passion for encouraging people to make beneficial behavioral changes—and showing them how to do it. They finish the program feeling empowered and eager to apply new skills to the day-to-day operation of their business.

Jeannie is an ON24 Certified Virtual Presenter. Lorman Education Services recognizes Jeannie as a Platinum Distinguished Faculty member. Jeannie is an active 26-year member of the National Speakers Association (NSA).