Whether through keynotes, breakout sessions or onsite workshops, Jeannie
Davis’ telephone customer service programs are thought-provoking,
interactive and fun, providing practical, useful information participants
can use immediately to make the most of every call, strengthen your organization’s
image and improve overall customer satisfaction.
"Jeannie is one of the most effective trainers I've had the pleasure of working with. Her ability to engage her audience is superior, and the results are immediate. She is an expert in helping an organization improve customer service!"
Vice President, Iowa Online Center
The documents below may be viewed and printed in preparation for Jeannie’s
- Jeannie’s Video
See Jeannie live with various audiences and observe her thought provoking,
easy-going style and infectious sense of humor while she interacts with
keynote audiences and workshop participants.
- Jeannie’s Bio
Jeannie Davis is a professional speaker, trainer
and award-winning author. An expert in telephone communication for great
customer service, she has trained thousands of people to maximize the
power of their #1 business communication tool.
- Speaker One-Sheet
Synopsis of Jeannie’s bio, most requested programs, partial client
list, testimonials and learning tools.
- Keynote Brochure
of Jeannie's most requested keynote presentations. Feel free to contact
Jeannie to discuss customized programs.
- Client Testimonials
Successful meeting planners share their thoughts about working with
Jeannie and audience reaction.
- High Resolution Photo of Jeannie:
Download quality jpg file for use in your print media.
Black and White
- Learning Tools
Our clients often order books and/or CD’s for audience/program
participants. Would you like more information about volume discounts
on our Telephone Imagery Books and CD’s?
- Schedule a Presentation or Hold a Date
We welcome an opportunity to work with your organization! Just let us
know your program(s) of interest, and Jeannie will call to discuss your
specific keynote and/or training needs.
- Telephone Imagery: Building Your Communication Toolbox
This full-day workshop is designed to develop effective telephone
communication skills that can be immediately applied in the workplace,
resulting in a higher standard of customer service excellence when
interacting with internal and external customers. Participants learn the
"how-to's" of establishing a rapport using tips, tricks and techniques
to develop a "can do" attitude, create a memorable image, conquer telephone
etiquette basics, understand communication styles and enhance listening
skills. See our Training Programs for more info.
"I sincerely thank you for one of the most inspirational
days I've had in my 21-year career working for the public through County
government. Your charisma, enthusiasm for your subject matter, and fabulous
sense of humor shines as you instruct. I smile just thinking of your presentation!
Customer Service Division
El Paso County Development Services Department